SNOWHITE LLC
PRIVACY POLICY

At Snowhite, LLC we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Snowhite Services is at all times subject to our Terms and conditions, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms and conditions.

1. WHAT THIS PRIVACY POLICY COVERS

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

2. WHAT INFORMATION DOES SNOWHITE COLLECT FROM YOU?

2.1 We collect information from and about users of our App:

• Directly from you when you provide it to us.
• Automatically when you use the App

2.2 We do not collect special categories of personal data such as information relating to or about the below or information about criminal records.

• Health
• Racial or ethnic origin
• Political opinions
• Membership of a political association, professional or trade association
• Membership of a trade union
• Religious beliefs or affiliations
• Philosophical beliefs
• Sexual orientation or practices
• Biometric information

2.3 Information that you provide to us (“personal information”) when you register to use our App may include:

• First Name, Last Name;
• Email Address;
• Telephone number; and
• Home Address

2.4 This information may also include:

• Information that you provide by registering on the App such as first name, last name, email address, telephone number and address (“Contact Information”). This includes information provided at the time of registering to use the App and requesting further services.
• Information you provide to us when you complete user surveys or surveys for research purposes such as your Contact Information.
• Information you provide to us when you report a problem with the App such as your first name, last name and email address.
• Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us.
• Your correspondence within the App with other users (your username and location).

3. WHAT DOES SNOWHITE USE INFORMATION COLLECTED FOR?

3.1 Any information collected by us is for a purpose in relation to your use of our App, including for providing the services, processing, and delivering your orders.

• Provide Services to you:

We collect information to send you email about your registration, provide customer support, or provide other types of customer relationship management and fulfillment. We may also use your information to optimize or improve our Services and operations.

• Fulfilling legal and compliance obligations:

We collect information to fulfill our legal obligations. Examples of this may include satisfying regulatory screening requirements in connection with entity formations, responding to subpoenas and other legal requests for information, and maintaining records as required in our role as Registered Agent. We may also collect information to detect fraud or other suspicious activity.

• Analytics:

We collect information for use in performing various types of analytics. For example, we use the information to analyze how visitors interact with our App, where visitors to our App arrive from and exit to, pages visited, links clicked, text entered and mouse movements to understand site usage, to detect fraud and potential threats and improve our services.

• To Communicate with you:

We collect your email address and phone number to (i) contact you regarding your use of our App, (ii) respond to your questions, complaints, and queries, and (iii) send you updates regarding our services or this Policy and other agreements;

• For other purposes through your consent:

We may also process your information for some other reasons which your consent will be sought before we process such information. You may also withdraw your consent at any time.

3.2 Third-party Information Collection

3.2.1 When you use the App, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

• Advertisers, ad networks and ad servers.
• Analytics companies.
• Your mobile device manufacturer.
• Your mobile service provider.

3.2.2 These third parties may use tracking technologies to collect information about you when you use the App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Apps, Apps and other online services or Apps. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

3.2.3 We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

3.2.4 For information about how you can opt out of receiving targeted advertising from many providers.

4. HOW PERSONAL DATA IS COLLECTED.

4.1 Automatic Information Collection and Tracking-When you access and use the App, it may use technology to automatically collect:

• Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs and other communication data and the resources that you access and use on or through the App.

4.2 If you do not want us to collect this information, please do not create an account with us.

4.3 We may also use these technologies to collect information about your activities over time and across third-party Apps, Apps or other online services (behavioral tracking).

5. HOW WE USE PERSONAL DATA AND LAWFUL BASES FOR PROCESSING

5.1 Lawful Bases for Processing under the GDPR

What are the lawful bases for processing personal data? The lawful bases for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever we process personal data. We mainly use consent, contract, legal obligations and legitimate interests as the bases to process your personal data in accordance with this privacy policy.

• Consent: the individual has given clear consent for us to process their personal data for a specific purpose.
• Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
• Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
• Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

6. TECHNICAL DATA

You acknowledge that Provider may collect and use technical data, including but not limited to information about your mobile device and system, Internet connection or your use of Snowhite application. The purpose of the collection of technical data is to ensure quality, increase your comfort and further analyze and develop Snowhite and related services.

Technical data is anonymous and stored separately from the Personal Data, therefore it cannot be linked back to you in any way in order to identify you.

7. HOW PERSONAL DATA IS SHARED AND WITH WHOM

Snowhite does not sell or share your personal information to third parties but may share your information if need arises such as the following:

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our App users is among the assets transferred.
• For any other purpose disclosed by us when you provide the information.
• For the purposes of academic research.
• For any other purpose with your consent.
• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

8. YOUR RIGHTS WITH RESPECT TO PERSONAL DATA.

• You can review and change your personal information by logging into the App and visiting your account settings page.
• You may also send us an e-mail at laundry@omantel.net.om to request access to, correct or delete any personal information free of charge that you have provided to us. We cannot delete your personal information except by also deleting your user account.
• We will respond to a request to access, correct or delete any data within 30 days of the date we receive the request.
• We may not accommodate a request to change information if we believe the change would violate or breach any law or legal requirement or cause the information to be incorrect.
• If, on your request, we refuse to amend, correct or delete your personal information, we will set out our reasons for not doing so and provide you with details of how you may complain about our refusal.
• If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms and Conditions.

9. HOW LONG PERSONAL DATA IS KEPT

We will only retain personal data for as long as is reasonably necessary. Upon deletion of an account, all personal data will be removed as soon as possible, and always within 90 days of the deletion.

10. DATA SECURITY

We have implemented multiple security measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the App.

11. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the App home page. If we make material changes to how we treat our users' personal information, we will notify you by e-mail to the primary e-mail address specified in your account and/or through a notice on the App home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our App and this privacy policy to check for any changes.